Return Policy

Return Policy

At Gasdubai, we are committed to ensuring that our customers are completely satisfied with their purchases. If for any reason you need to return an item, please carefully review our return policy outlined below:

Eligibility for Return

  • For a return, the product should be in its original packaging and not used, it should include all accessories, manuals, and anything else that came with it.
  • The initiation of the returns should happen within +971506599740 days of the delivery date. Items returned after this period might not be eligible for a refund or exchange.

How to Process a Return

  • To obtain this information on the return procedure in detail, please refer to the “Return Policy” section on our website, where you will find guidance on accomplishing the return and what original or additional documents may be required.
  • If there are any questions or more information needed, kindly get in touch with our customer service department at support@gasdubai.ae.
  • Package the product well in its original packaging. All original parts and documents must be included.
  • The return cost will be incurred by the customer, except in case of an error on our side or a defective product. So what does trackable shipping mean? It’s shipping where you have a way to know the location of your items in transit. For add-ons, you might want to think about insuring it so that it would indeed come back to us in one piece.
  • For inquiries and clarifications concerning the returns policy, or to initiate a return, kindly contact our customer service representatives at +971506599740.

Contact Information

For any questions or concerns regarding our return policy or to initiate a return, please contact our customer service team at +971506599740.

We appreciate your understanding and cooperation. Thank you for shopping with GasDubai!