Return Policy
Return Policy
At Gasdubai, we are committed to ensuring that our customers are completely satisfied with their purchases. If for any reason you need to return an item, please carefully review our return policy outlined below:
Eligibility for Return
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Condition: To qualify for a return, the product must be unused and in its original packaging. This includes all accessories, manuals, and any other items that came with the product.
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Timeframe: Returns must be initiated within +971506599740 days from the date of delivery. Items returned outside this period may not be eligible for a refund or exchange.
How to Process a Return
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Review the Policy: For detailed instructions on the return process, please visit the “Return Policy” section on our website. This section provides step-by-step guidance on how to prepare your return and any additional documentation that may be required.
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Contact Us: If you have any questions or need further assistance, please reach out to our customer service team. You can contact us via support@gasdubai.ae.
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Prepare the Package: Ensure that the product is securely packaged in its original packaging. Include all original components and documentation.
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Return Shipping: You will be responsible for the return shipping costs unless the return is due to an error on our part or a defective product. We recommend using a trackable shipping service or purchasing shipping insurance to ensure the product reaches us safely.
Contact Information
For any questions or concerns regarding our return policy or to initiate a return, please contact our customer service team at +971506599740.
We appreciate your understanding and cooperation. Thank you for shopping with GasDubai!